Frequently Asked Questions

Q: What is the earliest I can Check-in?
A: 1pm or earlier by arrangement (or availability)

Q: Can I arrive late?
A: 24 hr check in available

Q: Do you have undercover parking?
A: No – large vehicle/ boat/ trailer parking available

Q: Are your rooms non-smoking?
A: Yes, all rooms are non-smoking.

Q: Do you have a restaurant?
A: Yes, we serve breakfast and dinner in the restaurant.

Q: Do you have room service?
A: Yes, for both breakfast and dinner. We also have a bar in the restaurant.

Q: Do you have wireless internet in guest rooms?
A: No, but we provide free broadband internet to all our common areas.

Q: Do you have an outdoor entertainment area?
A: Yes, we have a tropical beer garden overlooking a resort style pool.

Q: How close are you to the shops?
A: We have an on-site bottle shop, are opposite the IGA supermarket, service station and takeaway and are only minutes from the centre of town.

Q: How close are you to restaurants?
A: Cardwell @ the Beach has a licenced Restaurant and Bar. The Yasi Bar + Grill offers indoor, outdoor and poolside dining 7 days a week with fresh seasonal produce in a family friendly environment.

Q: Do you have Foxtel?
A: No, we don't provide foxtel.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

Q: How do I guarantee by booking?
A: Credit card details are required to secure room booking or a $150 cash bond.

Q: Do you have a gym?
A: No, but we are only meters from the new 3.4km foreshore running track and interval training facility.