Frequently Asked Questions

Q: Why should I book using this website?
A: By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

Q: What is the earliest I can Check-in?
A: Standard Check-in time is 2pm.

Q: Can I arrive late?
A: Yes, please give us a call if you're wanting to arrive after 6pm.

Q: Do you have undercover parking?
A: Yes, every unit has a lock-up garage. The house has a spacious carport.

Q: Are your rooms non-smoking?
A: Yes, all rooms are non-smoking.

Q: Do you have a restaurant?
A: No, but there are many in close proximity.

Q: Do you have room service?
A: No.

Q: Do you have an outdoor entertainment area?
A: Yes, each unit has its own private outdoor area.

Q: How close are you to the shops?
A: 6 minutes by car to Grand Central Shopping Centre with 140 speciality shops including Big W, Target & Kmart, Myer, Woolworths, Coles, and Event Cinemas 5 Cinema Complex.

Q: What is your Cancellation Policy?
A: Cancellations received more than 7 days of arrival will incur a 15% administration fee.
Cancellations received within 7 days of arrival will result in 50% of the full booking being a non refundable charge.